OLTO AI is an AI-powered solution designed to simplify key workflows for Business Process Outsourcing (BPO) businesses and Contact Centers. Our initial product offering focuses on automating the generation of compliant and personalised complaint letters, freeing up your team to focus on investigation, resolution, and customer satisfaction.

OLTO AI uses sophisticated algorithms to analyse complaint details and automatically generate compliant, personalised letters in under 30 seconds. You input the necessary information, and our AI does the heavy lifting, crafting a professional and accurate response tailored to the individual customer.

OLTO AI offers numerous benefits, including:

• Speed & Efficiency: Generate compliant letters in under 30 seconds.

• Compliance Guaranteed: Built-in safeguards ensure adherence to all relevant regulations.

• Personalisation: Tailor tone and content to individual customer needs.

• Multilingual Support: Communicate effectively with customers worldwide.

• Error-Free Output: Automated checks for spelling, grammar, and consistency.

• Increased Productivity: Free up your team to focus on high-value tasks.

• Cost Reduction: Lower operational costs associated with manual complaint handling.

OLTO AI is specifically designed for Business Process Outsourcing (BPO) businesses and Contact Centers that handle a significant volume of customer complaints. Any organisation looking to streamline their complaint handling process, improve efficiency, and ensure compliance can benefit from OLTO AI.

Data security is our top priority. OLTO AI utilises advanced encryption and security protocols to protect sensitive customer information. Our platform is hosted in a world leading secure environment and undergoes regular security audits to ensure the highest level of data protection. We are committed to maintaining the confidentiality and integrity of your data.